SHIPPING & RETURNS
Shipping Policy
Due to being a single-man operation, the customer-support abilities through this website are limited. If your questions are not answered here, feel free to contact me at seekingauthenticitybook@gmail.com!
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When should you expect your order to ship out? I will try my best to ship out all orders within 1 to 5 business days of the date purchased.
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When will you receive your order? Once again, I will do my best to get things out in a timely fashion. After delivering to the shipping service, there is no control on how long it will take to get to the final destination. In the US, a rough estimate is between 3 - 30 days.
Can you order from outside the US? At this time, I cannot personally sell copies from this website abroad. If you are outside of the United States and would like a copy, please order it at amazon.com!
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The address provided to me upon checkout is what I will use when fulfilling your orders. From there, I hand it over to the shipping service and it is the responsibility of UPS/USPS to deliver it to you. I am not responsible for any lost or stolen packages. If there is an issue regarding lost or stolen mail, UPS/USPS should be contacted - not Flint Mitchell / Seeking Authenticity.
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Flint Mitchell / Seeking Authenticity does not hold or accept responsibility for packages that have been reported delivered, lost, or stolen by the carrier.
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If it is found that you are eligible for new replacement due to damage, then you will be responsible for paying for your own shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Return & Exchange Policy
Thanks for buying a copy of Seeking Authenticity! I really hope it has something positive for you in it.
Unfortunately, since the copies sold through this website are customized with a signature and / or note to the buyer, I cannot accept returns or give refunds for them. All sales on this website are final and there are no returns or exchanges. (That does not include buying books through amazon!)
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If for some reason your item was received damaged, broken, or unusable, please send me photographed proof of the
problem as well as the packing slip to seekingauthenticitybook@gmail.com. I also require you to send me your order number and contact information so I can further assist you. Please do not send your purchase back to the original sender.
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Further questions? Contact me at seekingauthenticitybook@gmail.com
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